Terms & Conditions (Updated September 2009)
The terms set out below are between the 'List User' and 'Data Protection House'.
The terms and conditions apply to all business transactions carried out by Data Protection House, hereinafter referred to as the 'Company'.
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(i) The person applying for the rights to use our service will be referred to as the 'List User'.
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(ii) Your statutory rights are not affected.
Whilst every attempt is made to ensure the fastest possible service, the Company cannot guarantee any specific time period for the entire service to be carried out.
For all business transactions compliance with legislation is a must. It is the List User's responsibility to be aware of current legislation relevant to national domains covered. For example, for List Users operating from the UK, the Data Protection Act 1988, and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2004 are relevant. In view of Business to Business (B2B) communications the Company advises the List User to the join the Direct Marketing Association's (DMA) List Warranty Register; a central database of list owners and list users. By signing the DMA Warranty the DMA Code of Practice applies.
The Company cannot accept responsibility for delays or errors caused by the postal system, electronic mail, any unforeseen circumstances or any failure or delay.
It is the sole responsibility of the List User to ensure that all the correct details are submitted or given to the Company's representative. The Company's representative shall use standard phonetics to refer to combinations requested by the List User.
No verbal conditions or guarantees expressed or implied shall have effect on these terms and conditions unless written and initialled by one of the Directors of the Company.
If any term, provision, covenant or condition of this agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions of this agreement shall remain in full force and effect and shall not be affected, impaired or invalidated.
These Terms and Conditions constitute the entire agreement between the parties in respect of the purchase.
By agreeing to our terms and conditions, you are stating that you are happy to remove details sent, from your data lists and sampling frames.
Action Policy
Though no specific time period can be guaranteed for the entire service to be carried out, please allow for up to 14 days for appropriate checks to be made prior to a conclusive agreement is reached. Upon reaching a conclusive agreement a 'confidentiality agreement' will be sent out to enable the List User to download the Company's 'Do Not Call' data.